Hello friends! In this article, we are going to talk about how to cancel a DSW order. If you too have ordered something from DSW recently and now want to cancel it, then this article is going to be very helpful for you.
DSW is a very popular online shoe store that offers the latest and most branded women’s, men’s, and kids shoes. It has a wide range of shoes that cater to all kinds of needs and requirements. It is liked by most people because of its free shipping, great deals, and VIP perks.
How to cancel a DSW order
If you want to cancel your order through the DSW website or application, you will only be disappointed. There is no option to directly cancel your ordered product through DSW, but by working a little smarter, you can cancel your order.
The number to contact on the official website of DSW is “18663797463“. You can request to cancel your order by calling this number. To cancel your order, the customer care front will be asked to provide some account- and product-related information. Please share the exact details of the order you wish to cancel and a request for cancellation by giving a valid reason. If everything goes well, your order will be cancelled within a short period of time, and you will receive the mail.
Customer service Number hours –
Monday-Friday 7 AM–10 PM ET
Saturday, 10 a.m.–10 p.m. ET
Sunday, 12 PM–9 PM ET
Another way to cancel your product is through the DSW Customer Care Mail Service, which provides all kinds of customer support. All you have to do is send an email to CUSTOMERSERVICE@DSW.COM to cancel your order. Keep in mind that you should share complete order account-related information in this email so that the customer care service people can verify and cancel your order as soon as possible.
By Live Chat
The third method of live chat is much easier; under this, you first have to download the application on your phone and login to the account. Then follow the steps given below:
- First of all, open your application.
- Now tap on the profile icon available at the left top.
- Now tap on “Customer Service”.
- Now tap on “Contact us”.
- Now tap on “Live Chat,” as shown in the picture.
- Now request cancellation of the order by sharing the complete account and order-related information.
Customer care will verify your order and cancel it after everything is correct. When your order is cancelled, you receive the refund amount within 7–10 working days. The methods mentioned above have been tried by many people, and they have achieved success. If you want to cancel your order, you can try any of the three methods.
For more information, you can also watch the video given below:
FAQs: How to cancel DSW order
Merchandise purchased online through the dsw.com website can be returned to a DSW store, but please note that merchandise purchased at a DSW store cannot be returned to dsw.com.
You can call DSW Customer Service at 1-866-379-7463 or email email@example.com to cancel your subscription.
According to the company, it takes 7-10 days to receive the product and complete the entire return process. So you get to see the refund within 7-10 days.
While returning the shoes, it is mandatory to provide a valid reason so that the company can proceed with the order cancellation. In this case, you can give the reason “the item does not fit”.
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