Hello friends, if you are searching online about how to cancel belongs internet, you can end your search with this article. This article will discuss this topic in detail, so you stay till the end.
Belongs is one of the best Internet and Broadband providers in Australia, providing excellent service for many years. With this, millions of users have been associated for a long time and enjoy good service. But still, a lot of them are unhappy with the service and want to cancel it.
How to cancel belong internet
There is no direct option to cancel belong internet services, but you can request cancellation of internet service by talking to them directly, so let us know some ways.
Phone Call
You can call the number (1300 235 664) you belong to cancel the internet. When you call this number, please share all the information related to your account and request them to cancel the internet.
Remember that they will ask you for a reason for the cancellation and will try to provide a solution. If you are satisfied, then you can continue. Otherwise, you stick to the cancellation.
Chat with Us
For the second method, you visit the official website of belongs and log in by entering your account-related details. Now open the Contact us page and go to Chat with Us. Now tell us about your problem via Chat and request to cancel your internet.
Here also, you will be asked for a valid reason and provided with the solution or other offer. If you are satisfied, you can continue further; else, you can appeal for cancellation.
Belong App
I hope you must have known about Belong App. If you are new to Belong, I would like to tell you that Belong provides the Belong App for the convenience of its user, with the help of which you can easily control all types of services.
After installing this application and logging in to your account, you can request to cancel your internet through this application.
Similarly, in the above three methods, you cannot cancel the internet directly; you have to request the cancellation by some means or other through communication. Many times a solution or other offer will be provided to you from the front. Ignore all offers and stick to your cancellation consistently.
When to send a request for cancellation of service
This is very important when sending your cancellation request as it can save you from unnecessary charges. Some internet providers charge fees after the expiry of the specified date of 1 month. In contrast, some charge the payment fee on the specified date, so it is very important to know each company’s policy and take a thoughtful decision.
Belong calculates your monthly bill from the 1st of the month, so if you pay later, you have to pay for the whole month. We advise you to cancel your Belong Internet at the end of the month to avoid this payment.
It is generally seen that it takes 4 to 5 days from Belong to cancel the user’s Belong internet, so if you can, request for your cancellation a week before the end of the month so that before the 1st day, your account is completely closed, and you do not have to pay extra charges.
Some things to keep in mind before canceling belong internet
- If you have just activated Belongs Internet and wish to deactivate it immediately, Belongs will charge you a fee for use. The only way to avoid this charge is to cancel the service before it is officially activated.
- If you have a month-to-month plan active and cancel it, you will have to pay for 1 month of services.
- If you are under contract with Belongs, you will be required to pay an early termination fee on canceling the Internet plan.
- Also, if you cancel the 12-month fixed-term plan, you have to pay a mind fee roughly equivalent to $100.
If you want accurate information regarding cancellation charges, we recommend contacting Belong customer service; they will help you check how much you will owe before making a cancellation decision.
FAQs: Cancel belong the internet
You can also cancel your Belong Internet by calling your Belong Internet account on 1300 235 664 or using the above methods.
If you have any complaints or want to know about your complaint status, you can contact us by calling 1300 235 664 or emailing complaints@belong.com.au.
If you cancel your active services within 30 days, the entire fee you pay is refunded. If you don’t want to return Belong modem, you can use it with another service provider.
With some conditions, you get to see NBN modems for free. You can see free NBN modems on a 12 to 24-month contract. If you cancel your contract, you will have to return the NBN modems for free.
Conclusion
After reading the above article, we hope you have an accurate idea about the cancellation of belong internet. If yes, then definitely share it with all your friends and relatives.
Also, if you know any additional way by which very easily remove belong internet, you must share in the comment below so that we can help more and more people.
Thanks! for reading this how to cancel belong internet article.
